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Welcome to Infinity Center Web App Help

These guides explain how to use Infinity Center Web App — your community’s online home for posts, organizations, media, courses, messaging, and pastoral follow-up.

Whether you are a member posting for the first time or an admin shaping how the community works, start here and follow the path that matches your role.

A short tour of the product and how this help center is organized.

Who should read what?

If you want to…Go to
Create an account and learn the basicsGetting started
Post, follow people, watch videos, take coursesFor members
Manage users, content, billing, and settingsFor admins
Track people, send SMS, and run follow-up sequencesPeople Followup
Fix a common problem quicklyFAQ

How these docs are written

  • Task-first — each page answers “How do I…?” with clear steps.
  • Matches the product — labels and menus match what you see in Infinity Center Web App (your community may rename some items).
  • Add-ons noted — features like Videos, Live, Courses, Messages, and People Followup may be turned on or off by your admins.
  • Videos — where a walkthrough helps, pages can show an embedded YouTube video (configured by your docs host).

Tip before you begin

Your community may look slightly different depending on:

  1. Which add-ons are enabled
  2. Which permissions your account has
  3. Whether pages are gated by a subscription

If you do not see a menu item described in these docs, ask a community admin — it may not be enabled for you yet.